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  • How to create a new Customer Account using CRM admin panel?

    30/09/2019 4:52 PM
    Log into your CRM account on the ADMIN PORTAL using your existing cr
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  • What is the oXoRide ?

    02/10/2019 6:00 PM
    oXoRide is an end-to-end online taxi service solution. The service is only to render an establishment between the passenger and the driver or service provider from any available mobile device with cellular data connectivi
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  • How does it function?

    02/10/2019 6:02 PM
    There are two separate user Apps available on the system, one for the Driver and one for the Passenger. Using the respective App,  user or passenger need to set the destination and pickup location of his and her interest. The system will s
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  • What are the type of vehicles available on oXoRide?

    02/10/2019 6:02 PM
    All the Govt permitted on-road vehicles for the passenger including the three-wheelers, four-wheelers, e-rickshaws and the motorcycles are compatible to use with oXoRide Service. 
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  • Does it cost any fee for getting the service from OXO Ride ?

    02/10/2019 6:04 PM
    It is absolutely free for the user as a passenger to book the service. But for the user as a driver or service provider need to pay a minimum service fee to avail the service.  Please call and contact our customer service for more details.
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  • How secure is my ride on OXO ?

    02/10/2019 6:04 PM
    We have a robust high-end database management system on the cloud. It continuously monitor the data being used in the system and tracks all the relevant information and drivers online in realtime. It can immediately zero down the issue if
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  • How does the business module work ? How one can earn using oXoRide?

    02/10/2019 6:05 PM
    The main goal of the application is limited to provide an online service only to set connectivity between a customer with an available service on the basis of the realtime search. All the vehicles and services available on oXoRide
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  • What is the different between a Driver or a Service Provider?

    02/10/2019 6:06 PM
    The Driver is the one who drives the service vehicles and the Service Provider is the registered user to oXoRide who provides the service vehicles to make it available on the oXoRide system.
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  • How to get register as a Driver for oXoRide ?

    02/10/2019 6:06 PM
    Any individual with a valid Indian License with Govt allowed passenger and other utility vehicles can apply for the online registration using the Driver Registration button on the Right Top Corner of the navbar.
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  • How to register an account as a service provider?

    02/10/2019 6:08 PM
    Anyone interested to become a service provider needs to contact the registered oXoRide Franchisee available for that particular locality. For finding an oXoRide Franchisee at your location please contact our cu
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  • How long does it take to activate a Driver or Service Provider account?

    02/10/2019 6:09 PM
    For a verified account it will take 24 to 48 hrs. But in some cases depending on the various process of verification, it may take longer.Hind
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  • What is the next level of procedures once I upload my documents ?

    02/10/2019 6:09 PM
    One of our executives will contact you with 24hr at your valid contact number and follow up a verification process. On successfully completed the verification process, your account will be activated immediately. And you will get a notification
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  • Who can apply for a Driver account?

    02/10/2019 6:10 PM
    Any Indian citizen male and the female applicant having any of the above mentioned vehicles used in OXO-RIDE can apply for a Driver / SP account.
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  • I have a driving license, but don't own a vehicle, can I able to get registered with oXo Ride ?

    02/10/2019 6:11 PM
    No. As mentioned above we don’t operate any service vehicles of our own. All the vehicles available online on oXoRide are contributed by our service providers.  So you need to contact our Franchise
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  • Is there any Contract Locking Period for getting the service for oXoRide ?

    02/10/2019 6:11 PM
    No, you are open to using the service and can inactive your account at any time you want and this is subjected to the terms and conditions defined by the principal company.
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  • What is the oXoRide user level agreement ?

    02/10/2019 6:12 PM
    Applying or registering into the oXoRide system, you by default come into a basic user agreement with oXoRide. The user agreement is available online for your ready reference and
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  • What is Software as a Service (SaaS) ?

    02/10/2019 11:54 PM
    Software as a service (SaaS) is a software distribution model in which a third-party provider hosts applications and makes them available to customers over the Internet.
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  • How to get register with oXo Ride User App?

    10/10/2019 9:25 PM
    Click on Register at the app opening page. Type your mobile number to be registered with oXo Ride  If the number is not registered before, it will take you to the next step. Enter your name, email and resp
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  • What is FCA ( Franchisee Credit Amount ) ?

    24/12/2019 12:23 PM
    FCA (Franchisee Credit Amount) is the available credit amount for an authorized Business Franchise to operate their franchise at any given time. For many common users, this is e
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  • What is the CRM Portal ? Why it is being used exclusively for oXoRide Franchisee Networks ?

    01/01/2020 7:09 PM
    Our CRM portal is a cloud-based Customer Relationship Management (CRM) and project management system, a must to have for all t
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  • How to log into our CRM Portal ?

    01/01/2020 7:17 PM
    There are two dedicated login areas, one for the end-user and other for the admin or team member. Both can be accessed using two separate URLs as mentioned below. The user credentials are sent on email or on SMS  once the user accounts are being
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  • How to navigate within the user account for the Franchises ?

    01/01/2020 8:07 PM
    Once login to the user account, one able to see the navigation area on the upper section of the account.Depending on your device the
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  • How to download Contract/Agreement from Franchise Account ?

    03/01/2020 12:26 PM
    After login to the user account please follow the instructions shown on the snapshots below.
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  • How to sign digitally for the agreements/contracts attached with Franchisee Account ?

    03/01/2020 12:44 PM
    The instructions on the following snapshot are self explainable.
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  • What is ODTTA ?

    12/01/2020 11:55 PM
    On-Demand Transportation Technologies Aggregators (ODTTA) is in the exercise of powers under Section 93 of the Indian Motor Vehicle Act, 1988. The recent Motor
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